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General Terms and Conditions

These terms govern the collaboration between Neutik GmbH and its clients for consulting, agency, innovation, concept development and comparable entrepreneurial services.

1. Scope

These terms apply to all offers, agreements and services of Neutik GmbH, Bahnhofplatz 10, 8853 Lachen, Switzerland, unless otherwise agreed in writing.

2. Services

Neutik GmbH primarily provides services in the areas of innovation, strategy, brand development, concept work, entrepreneurial support, project development, communication and agency services. The specific scope of services is defined in the respective offer or agreement.

3. Offers and contract conclusion

Offers by Neutik GmbH are non-binding. A contract is concluded through written confirmation, countersignature of an offer or the actual commencement of service delivery.

4. Client duties to cooperate

Clients shall provide all information, documents, access and decisions required for service delivery in due time. Delays or additional effort caused by late cooperation may be charged separately.

5. Fees and payment terms

Unless stated otherwise, all prices are quoted in Swiss francs plus any statutory charges. Invoices are payable within 10 days from the invoice date without deduction. Partial invoices and advance payments are permitted for larger projects.

6. Deadlines and delay

Dates and deadlines are binding only if they have been expressly agreed in writing as binding. Delays in performance caused by force majeure or missing cooperation by the client shall extend the agreed deadlines appropriately.

7. Intellectual property rights

All copyrights, usage rights, concept rights, trademark rights and other protective rights in concepts, drafts, strategies, texts, designs, presentations and other work results remain with Neutik GmbH until full payment has been made, unless otherwise agreed in writing.

8. Confidentiality

Both parties shall treat confidential information of the other party with due care and use it solely for the purpose of carrying out the respective collaboration.

9. Liability

Neutik GmbH is liable for direct damages only in cases of proven intent or gross negligence. To the extent permitted by law, liability for indirect damages, consequential damages, lost profits and third-party claims is excluded.

10. Final provisions

Swiss law shall apply exclusively. The place of jurisdiction, where legally permissible, is Lachen, Switzerland. Should individual provisions of these terms be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.